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ETICA E LEADERSHIp
Bibliografia
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➣Rosenberg, m. (2003), non violent Communication: A language of life,
puddleDancer press;
➣Vecchione, G., & Lombardo, R. (2015), Criminologia della negoziazione: Teorie
e applicazioni, milano: Franco Angeli;
➣Canter, D., &Youngs, D. (2009), negotiation in Crises: Psychological and
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➣Salvemini, R. (2017), gestione delle crisi e negoziazione: Modelli operativi e casi
italiani, Roma: Aracne Editrice;
➣Zimbardo, p. G., &Boyd, J. N. (1999), The Impact of PsychologicalStrategies in
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